Maya Chen

I spent three years in ops at a mid-stage startup before I started reviewing tools, which means I have very little patience for products that look good in a demo but fall apart the moment your team actually tries to use them. My tests are biased toward real workflows: does the reporting hold up when you have 50 projects running simultaneously, does the AI actually surface useful suggestions or just generate noise, and does the tool get out of your way when you're heads-down. I cover analytics, productivity software, project management platforms, and AI-native tools. If a product requires a 90-minute onboarding call before I can do anything useful, that tells me everything I need to know.